If you brow parnt-spacese our website without entering any personal data, we will gather and store certain information about your visit. This information does not identify you personally and will not be linked back to you unless you decide to identify yourself.
We collect the following information about a visitor:
IP address, brow parnt-spaceser type, the operating system used to access our site, the date and time you access the site, the pages you visit (through clicks on links placed on our site that takes you to other websites) and the address of that website as well as additional information related to your visit.
We use your IP address to help diagnose problems in our site server and for administrative purposes.
We collect the email addresses of clients who communicate with us via email. We also collect the information provided to us by clients who purchase our products and services, Common Techs community and/or our other services. The information we collect includes the following: name, address, email address, telephone number and country. We do not collect credit card information or other sensitive financial information used on our site.
If you request technical support services, software installation or upgrades, we may collect some information required to fulfill your request. Support services often require sharing server access details, such as username and/or password and this information is required in order to reach the website and be able to fulfill your needs. This allows our customer support team to access your server or software control panel in order to diagnose a problem or complete an upgrade or installation. By taking advantage of these services, permission should be given to us and our customer support team to log in to your website server or software control panel, which may contain personal information.
All electronic communications received, either via email from non-personal addresses such as sales@CommonTechs.com.au and support@CommonTechs.com.au, or via the online tickets system, are stored and retained for a period from the date of reception, until such time as information is no longer needed or required by law. Such communications from our clients are automatically linked to their respective customer accounts.
We do not share, sell or rent your personal information to third parties for unknown reasons.
You may at any time choose not to receive promotional emails from us by changing the settings in your account or by contacting us at ‘sales@CommonTechs.com.au. Notwithstanding the foregoing, we may contact you to deliver information related to the site, as well as to facilitate, complete, or confirm any transactions related to your requests or in response to your inquiries.
If you prefer that we don’t provide your name, email or postal address to third parties for direct marketing purposes, please contact us at ‘sales@ CommonTechs.com.au’.
This site has security measures currently in place for specific reasons and that is to help protect against the loss, misuse and/or alteration of your information under our control.
Email: legal@ CommonTechs.com.au
Telephone: +61 2 8840 2028
Postal Address: 1 Allison Rd, Guildford NSW 2161,Australia